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NARL Marketing Cyber Incident

Important Notice to Our Customers

On April 13th, 2022, between approximately 8:06am and 12:18pm, an unauthorized third party accessed the email account of an employee of NARL Marketing. The breach was contained in a timely manner, and we have engaged cybersecurity experts to investigate and assist.

While the employee email was compromised, the unauthorized third party downloaded information from the email account. At this stage of the investigation, it remains unclear what information was downloaded. We understand the email account contains personal information such as names and contact information, banking, and financial information for some of our customers and business associates. We encourage our customers and business associates to monitor your accounts and notify your financial institutions should you notice any suspicious activity.

NARL and a team of cybersecurity experts continue to investigate to identify information and individuals that have been impacted. We have notified those customers and business associates that we understand received emails from the unauthorized user. As more information becomes available, NARL will directly notify those individuals whose personal information is involved with this incident and advise what possible further steps may be taken to protect against risk of harm.

NARL Marketing has reported the matter to the Federal Privacy Commissioner and the RCMP, and will continue to ensure we are meeting all regulatory requirements for notification. 

Individuals who believe they may be affected by this incident can contact us for further information.

We remain committed to protecting the security and confidentiality of the information entrusted to us, and wish to express our appreciation for your patience as we investigate this matter.

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