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Computer Support Specialist

Reporting to the I.T. Supervisor, the successful incumbent will be a self-starter, highly motivated individual who can work in a team environment taking independent action and proactively create opportunities to resolve or prevent problems. He/she will be a good problem solver with self-confidence and have a strong desire to help others with their needs.

Task and Responsibilities

  • Perform help desk and network support for the corporate office in St. John’s, satellite offices and retail operations across the province
  • Perform support for North Atlantic’s truck fleet of oil/propane mobile delivery solution
  • Work with minimal direction and exercise strong initiative, judgment and confidentiality
  • Provide advice and end-user training
  • Other duties determined by I.T. Supervisor


  • Two-to-Three years’ experience in an IT support role
  • Successful completion of post-secondary degree/diploma in Computer Science or related field at a recognized academic institution
  • Knowledge of hardware/software and multifunction device troubleshooting
  • Knowledge of Windows 10/8/7/XP and Windows Server 2012 / 2008 / 2003 is required
  • Experience with Apple iPhone and iOS
  • Knowledge of Meraki routers, switches, and access points would be considered an asset
  • Basic knowledge of SQL, Citrix, Hosted Exchange, VMWare, HyperV, N-Able, and Active Directory would be beneficial
  • Familiarity with networking – Dynamic DNS/DNS, Client VPN/Site-Site VPN, Static/Dynamic IP, SFTP
  • Knowledge of Lectrocount Meters would be a benefit
  • Strong interpersonal and communication skills; highly organized with an ability to handle multiple tasks and meet deadlines
  • Valid driver’s license required
  • Flexibility in schedule is required, with the ability to travel within the province as necessary

Qualified candidates wishing to be considered for this position are invited to apply by Wednesday, February 22, 2017.

North Atlantic
29 Pippy Place
St. John’s, NL A1B 3X2
Attention: David Escott
Manager, Human Resources